A wholesale catalogue built for repair shops, not walk-in customers
Professional servicing tools sold at bulk pricing, with stock visibility built into the catalogue.
- Wholesale enquiries
- +92%
- Average order value
- +34%
- Time per enquiry
- -58%
- Reorder rate
- 3.2x
The challenge
Repair shops buy differently from consumers: they order in quantity, repeat monthly, and need to know what is in stock before they call. The site was built as a retail shop, so every wholesale enquiry started with a phone call and a price negotiation.
What we did
We separated wholesale from retail — tiered pricing that appears once a shop is verified, live stock counts on every line, and quick reorder from past invoices. Enquiries now arrive with quantities attached instead of “how much for these?”.
The result
+92%
Wholesale enquiries
+34%
Average order value
-58%
Time per enquiry
3.2x
Reorder rate
Other case studies
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